[Resolved] HDFC Bank — refund not credited

Az Shaikh

from Mumbai, Maharashtra

Oct 1, 2017

Address: Mumbai City, Maharashtra

Hdfc bank is not crediting a refund for an amazon order processed by amazon on 21/9/17, the customer service executive of hdfc replied saying that this has been credited on the same day in my bank account but it has been not. I've checked my bank statement and have forwarded this to hdfc too. Amazon has provided the reference number for the refund and i've given all the details to the bank. The refund amount is rs.9, 499.00.

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Nov 1, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 01, 2017

HDFC Bank Customer Care's response Hi Customer,

I'll ensure this is taken up promptly. Please share your card No/customer ID & contact details with the complete issue on [protected]@hdfcbank.com mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Bejoy
HDFC Bank Customer Assistance