[Resolved] HDFC Bank — Refund not credited

Arbaazshaikh2994

Jun 26, 2020

Address: Amazon

Hi,

I am too much upset as i have ordered materials from amazon and cancelled it, however, i was supposed to get a refund of 1200 rs. I am calling amazon customer service from past 2 weeks and they say that i will have to speak to the banks customer service. I am unable to get connected to any person from the bank so that i can share the concern and also i am not getting any relevant option on ivr.

Kindly look into this as i am tired chasing my refund amount and no one is ready to look into this.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Aug 10, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance