[Resolved] HDFC Bank — refund not credited

SoumiBiswas

from Kolkata, West Bengal

Sep 4, 2020

Address: HDFC Rajarhat Gopalpur Branch, Kolkata

I made a flight booking via flipkart on july 13th using my hdfc debit card of rs 5127. The flight booking was cancelled on 29th july and immediately a refund was initiated by flipkart of rs 1547 (Transaction id for the same is - 2ptytgw787cvipwlf3) but i am yet to get this amount credited to my account. However, i’ve got the rest of the money whose refund was initiated later on 14th august.

I have followed up multiple times with the bank customer support. They are asking for repetitive details and not giving my money back.

Please help me out.

Hdfc account no - [protected]
Email - [protected]@gmail.com

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Sep 15, 2020

Complaint marked as Resolved

Amount credited

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2020

HDFC Bank Customer Care's response Dear Customer,

We confirm that we have responded to you vide interaction number[protected] on August 31 2020. Request you to write back on the same email ID.

-Nadia
HDFC Bank Customer Assistance

Sep 14, 2020

Updated by SoumiBiswas I had replied and submitted all the documents. I am yet to get the refund.

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Comments

vla ralte

Sep 25, 2020

I have cancelled my order of Mi Smart TV from flipkart as i didn't choose the EMI term to my favour. I have cancelled immediately before bank converted into emi. After which the seller had refunded the amount, but not yet reflected in my credit card balance, as i was told it would be Credited back by 24/9/20 i.e yesterday
I request hdfc bank to kindly help me out to my queries as soon as posible.
My last no of credit card - 0677
Refund reference no -033755

NIKHILA SOMAN

May 7, 2021

I have cancelled my order of F02s samsung mobile from flipcart, the same day which I ordered(4th may 2021).The amount of 8099rs get refunded in my credit card account from flipcart but only 2492rs get reflected in hdfc credit card .

I request the hdfc credit card customer executive to give a call back and resolve my issue asap

My refund id: 001194

Thanks