[Resolved] HDFC Bank — Refund not credited in credit card

[Resolved] HDFC Bank — Refund not credited in credit card

S sangapatnam divya reddy Jul 9, 2020

Cancelled an item from amazon after the money is debited and loan account is created in credit card. Amazon initiated the refund 4 days back. Yet, the amount is not yet credited in credit card. It is showing the loan is still active. Last 4 digits of credit card - 5904 Loan number[protected] - this loan has to be closed Regards, Divya Was this information helpful? No (0) Yes (0)
Aug 12, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jul 11, 2020 HDFC Bank Customer Care's response Dear Customer, We are working on your queries vide Ref ID:[protected] and due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests, you may also use our NetBanking and Mobile Banking services. -Nadia HDFC Bank Customer Assistance
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