[Resolved] HDFC Bank — Refund not received

Faisalraza0232

Aug 26, 2020

Address: Baheri

My name is Mohd Faisal and I had ordered a product of RS.9999 (Mobile) in Flipkart on (31/7/2020) & cancel this order due to personal reason. And on (01/08/2020) Flipkart initiated the amount to my card It should credited by 06 August 2020,
still didn't get the money. Flipkart sent this reference number 75503720215041296418058 and told me to fill charge dispute form at HDFC bank support.
So please kindly respond to this complaint it's very urgent. My card number is 3541 (last four digit)

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Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2020

HDFC Bank Customer Care's response Dear Customer,

We understand that you have also raised your concerns at HDFC bank[protected] and you will receive a response from them to your e-mail ID. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests, you may also use our NetBanking and Mobile Banking services.

-Zubin
HDFC Bank Customer Assistance

Verified Support

Aug 31, 2020

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and request you to write to cc.[protected]@hdfcbank.com along with the transaction details and proof of cancellation or refund to enable us assist you.

-Zubin
HDFC Bank Customer Assistance

Verified Support

Aug 31, 2020