HDFC Bank — Refund not received on debit card account

Website: Tata CliQ

I was supposed to receive a refund from tata cliq and they have issued the refund some days back which has not been received in my account. I contacted tata cliq about my refund issue. They said that their refund is processed and money will be reflected in bank account within 3 to 5 days. Its been a week since my amount isn't refunded. They told me to ask from the bank end and provided me with the transaction id :
Re_1hubxzk72vspgpenxjd1syqy
Hence please i want to know about this from the bank that is there has been any requests of refund acceptance or not.
Thanks