[Resolved] HDFC Bank — refund of 100$ not received in bank account

[Resolved] HDFC Bank — refund of 100$ not received in bank account

U Ujjal Senapati May 2, 2020

A refund was initiated on 16th of april by an international merchant. The refund amount was 100$. But i am yet to receive it in my account, how can i get it any sooner? I have merchant confirmation screenshot. I would like this to be resoloved as soon as possible. I have mentioned my contact details above. I cannot contact the bank directly because of phone call restrictions put in place due to the coronavirus. Waiting for an immediate resolve. Thanking, Ujjal senapati Was this information helpful? No (0) Yes (0)
May 5, 2020 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support May 11, 2020 HDFC Bank Customer Care's response Dear Customer, We confirm that the refund will be generally credited in 10-12 working days from the date of merchant confirmation. If its not credited within the timeframe, request you to send us the duly filled and signed form which is available at the link https://bit.ly/35UEW5B to cc.[protected]@hdfcbank.com along with the refund confirmation proof from the merchant to enable us do the needful. -Nadia HDFC Bank Customer Assistance
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