[Resolved] HDFC Bank — refund of amount is not credited in my bank account

sonal2791

from Kanpur, Uttar Pradesh

Sep 4, 2017

Address: Hyderabad, Andhra Pradesh, 500084

Website: Yaatra and redbus

Hi,
My name is sonal gupta and i had booked two bus tickets in last week of may. One from red bus and one from yaatra portal. The ticket got cancelled and they initiated refund also. But i didn't receive any amount in my bank account. Can you please let me know when i will receive money in my bank account.

Account no: [protected]
Hyderabad branch

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Oct 7, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account, transaction details, along with confirmation from merchants of refund details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected]in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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Comments

Leela Krishnajangili

from Hyderabad, Telangana

Sep 4, 2017

I have made transfer of 8500 from my wallet to my brother wallet on 3-9-2017 ..the transaction failed..but they cut my wallet money of 8500..they did not respond when i call to their number...i need my money urgently..so please solve issue as much as problem...

Moses Mekala

from Chirala, Andhra Pradesh

Sep 4, 2017

Hi,

Transaction failed, No Refund till now,
I have made a transaction sum of Rs 5000 from payzapp mobile to payzapp mobile,
Transaction done on 1st Sept 2017, 11:13 am.

Please refund the money.
The transaction #
Txn ID:[protected]nP97yE6

Emergency refund needed.