[Resolved]  HDFC Bank — refund of deposit against home loan

Address: Kolkata, West Bengal

Ref: file no.[protected]

Hdfc home loan dept. Has refused to pay the loan amount stating that the quantity of vacate land for which loan applied for is less than 1.5 katha, but neither refunded the deposit amount nor responded to the mails forwarded to them on 22/06/2017 & 05/07/2017 related to the refund of amount of rs.11, 615/- paid to them during the submission of home loan application. Their representative did not disclosed the fact that the loan may not be considered against the land of below 1.5 katha. Copy of mail to hdfc customer care dtd. 05/07/2017 is attached herewith.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Sep 2, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2017
HDFC Bank Customer Care's response
Dear Debashri,

Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

Regards,
Team HDFC Home Loans
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32756
    Pending
    0
    Resolved
    18408
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information