[Resolved]  HDFC Bank — refund of money through post from retailer

Address: 700124

'punjab sweet house' (Ph no.[protected]), ranchi, jharkhand i was wrongly charged with rs.12000/-at 20:34:24. Unmindfully i paid the price on their pos macine (Batch no:000868) of hdfc bank, ranchi branch (Ifsc:hdfc0000150). But after recognising their mistake i immediately rushed to the manager and he immidiately made a 'void sale' receipt from the same machine. But it is their second mistake. As i was using debit card, they should make a 'refund' receipt in stead of 'void sale'. As a result after 4 days i have not received my money back. More over punjab sweet house doesn't receive my call. As i am from west bengal and the "shop" is in jharkhand i've to complain through you. Please do the the necessary steps.