[Resolved] HDFC Bank — refund pending

sagarbhuti

from Mumbai, Maharashtra

Sep 13, 2017

Address: Thane, Maharashtra, 401107

Hi,

I have booked 2 ticket from hdfc payzap on sep1st 2017 and cashback around 100rs was supposed to be credited to my account.

Its already been 13 days and i am still waiting for 100 cashback to be credited to my account

I have already mailed 2 times to payzap and called many times for better response but still i have not received any responds from payzap end.

Kindly consider this is an complaint and do the some serious action for making customer as joker

Name: sagar bhuti
Mobile: [protected]
Payzap no: [protected]

Transaction id:[protected]tp39rn2

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Oct 29, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Sep 15, 2017

Updated by sagarbhuti Still i have not received any call or response from HDFC PAYZAP team. Still i am trying to call to the[protected] this number but every time i hear busy tone. How irresponsible team is there.

Verified Support

Sep 20, 2017

HDFC Bank Customer Care's response Dear Customer,

We would like to inform you that the IRCTC cashback amount of Rs.100/- has been credited to your payzapp account on[protected]:28:06.

We would also like to inform you that the lines are busy as we have too many customer's waiting, however the customer could call us anytime as we are 24/7.

"Anay,
HDFC Bank Customer Assistance