| Address: ATC C/O 1 wing airforce station Srinagar |
Sir,
I have looked for home loan balance transfer on hdfc online and my query was allotted to Mrs Rukhsana khan ( [protected] ) ( email - [protected]@hdfcsales.com ) and i have talked to Rukhsana khan and i have explained my loan details to her which is currently running with Indiabulls .
She have told me that your loan will be transferred to HDFC at the earliest at the 6.90 rate of interest .
Further i was contacted by Mr Devesh Nigam ( Mob :[protected] ) ( email id : [protected]@hdfcsales.com )
As per Rukhsana khan introduction i have sent all documents to Devesh in pdf format including home registery copy .
After checking my all documents he told me that you loan will be transferred no problem and he fill the home loan application and sent a link to me for pay processing fee on 15 dec 2020.
Further i have paid processing fee of ₹7080 rs online
On 20 dec 2020 he denied to process home loan application further due some documents reason .
Now i want to know that i was contacted for only paying processing fee .
once i have sent all the documents to Devesh Nigam, he should check before log in the file & paying processing fee.
I request you to kindly take appropriate actions against these both people and refund my entire processing fee as soon as possible .
I am in defence as soldier and my money is very hard working . Please refund the processing fee
Karmvir Singh
[protected]
[protected]@gmail.com
File no :[protected]
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