[Resolved]  HDFC Bank — refund status

Address: Kanchipuram, Tamil Nadu, 602105

Hi, i am using the payzapp to transfer the amount to my bank account. On 04/09/17 01:19 pm i transferred 5000 to payzapp to my icici bank account. But the account number made wrongly entered 5000 it is not a valid account number. But the amount was debit in my payzapp wallet. But still now the amount was not get back to my payzapp wallet. I can't to contact payzapp customer care. This is very disappointment i trust the hdfc bank so that i use this app but it's very disappointment like this happend transaction is is[protected]fp69iz3 please refund the amount to payzapp wallet.
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Oct 26, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Sep 09, 2017
Updated by Rajsamuels16
Hi, I am using the payzapp to transfer the amount to my bank account. On 04/09/17 01:19 pm I transferred 5000 to payzapp to my ICICI bank account. But the account number made wrongly entered 5000 it is not a valid account number. But the amount was debit in my payzapp wallet. But still now the amount was not get back to my payzapp wallet. I can't to contact payzapp customer care. This is very disappointment I trust the HDFC bank so that I use this app but it's very disappointment like this happened transaction is is[protected]fp69iz3 please refund the amount to payzapp wallet.
I already raise the complaint but not response still now.my mobile number is [protected].i am a non HDFC account holder.I have credit card login only. I also mentioned the transaction ID.Please resolve the issue and refund my amount as soon as possible.
Verified Support
Sep 25, 2017
HDFC Bank Customer Care's response
"Dear Customer,

That sounds concerning.​ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

-Bejoy
HDFC Bank Customer Assistance"
 
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