[Resolved] HDFC Bank — refusal of the loan branch to accept my cheque for closing the loan account

Tusharpathi

from Silchar, Assam

Aug 1, 2017

Address: Sivasagar, Assam, 785640

I am an hdfc customer and i wanted to close my existing personal loan of 4 lakhs which i took 3 years ago. I took a loan from icici bank and they provided me a cheque equal to the outstanding amount. When i went to the bank they refused to take the cheque. They said that i have to provide a cheque of mine with the outstanding amount. Now i am in dilemma as icici bank personnel have told that they have to take the cheque. Wheras hdfc bank refuses to take. So please sort out this dilemma as soon as possible.

Tukhar bikash sonowal
Sivasagar, assam.
Phne [protected].

The address of hdfc bank is central market, sibsagar, assam 785640.

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Sep 2, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, loan details, complete address of the branch and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance