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HDFC Bank — regalia credit card

When i was taking this credit card bank informed me that if i register for smart pay with in 90 days of card setup date my card will become lifetime free
I did accordingly
Now they charged annual fee
After several email conversations they don't resolve my issue
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    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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