[Resolved]  HDFC Bank — regarding casual behaviour of bank staff

Address: Nagpur, Maharashtra, 440008

I have 4 classic account in hdfc bank along with one swipe machine. Which were been open on term that there would be no hidden charges for both swipe machine n account.
But 1) account handling charges on nand of program management fees is been deducted after complening n application twice it is been stoped but yet not refunded as committed
2) swipe machine low usage charges is been applied which was not thr initially
3) casual attitude of staff in back they just say give application we wll se to it
4) since last 6 month no relationship manager has visited me as i know classic account is maintained at abm level
Pls do the needful asap else i wll need close account in hdfc bank on bad note
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Oct 7, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2017
HDFC Bank Customer Care's response
Dear Customer,

Request you to write to [protected]@hdfcbank.com along with your complete issue, Account/Cust ID charges and registered contact details. Please mention Ref ID- TTU[protected] in the subject line for me to track your mail and assist you better.

-Bejoy
HDFC Bank Customer Assistance
 
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