[Resolved] HDFC Bank — regarding cheque re-depositing

pravingim

from Anjar, Gujarat

Aug 22, 2017

Address: Kutch, Gujarat, 370201

Website: HDFC BANK

We had car loan a/c with hdfc bank a/c.23225847 having installement rs. 24840 every 5th of month.in august 2017 our cheque. No 45382 had been returned so, we had issue new cheque. No000296 dt. 16.8.17 of hdfc bank - gandhidham branch only. Same had been cleared on dt.16.8.17 but hdfc bank had re-deposited returned ch. No45382 on dt. 22.8.18. When they know that august installment had been clear then also they had deposited old cheques.
Very sorry to write that such harsement not expected from hdfc bank.

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Sep 25, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2017

HDFC Bank Customer Care's response Dear Customer,

Please mail us at [protected]@hdfcbank.com along with the issue details, your contact details and copy of the account statement from where EMI has been recovered twice for further investigation with ref id - TTU[protected] in the subject line.

-Bejoy
HDFC Bank Customer Assistance