[Resolved]  HDFC Bank — regarding collection calls

Address:Rajkot, Gujarat

I have used credit card and its only 1 month the payment has not been done, but the stupid rajkot region girl riddhi are continously calling and harrasing a lot, and there supervisor mr. Amit keep there phone in switch off mode so that we can't get connected.
How to talk they have not been trained by there supervisor and in training staff, they doesn't know how customer get irritated by there calls, they dont have guts to call a big businessman who have not many dues from many months and are harrasing a middle class people, why you dont call big businessman as they are parents of hdfc bank, that is reason.
All collection department staff first you all learn how to talk with you customer, if this customer is there than your hdfc bank is working if they gone your hdfc bank will go down. By talking this nonsense way you are spoiling your parent name anf name of hdfc bank.
So please behave in better manner.
Was this information helpful?
No (0)
Yes (0)
Nov 15, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2019
HDFC Bank Customer Care's response
Dear Customer,

We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected] for further assistance in this regard.

-Zubin
HDFC Bank Customer Assistance
Complaint comments 

Comments

Hi can I know what is mirevenue and why is their negative balance.

Thank you

Hdfc bank has deducted ach debit charges in my account without any prior information. I am not aware why this amount was deducted. I was deducted amount of ₹590 from my account.
Hdfc bank cut my amount without even asking me. They have charged my amount 680 for minimum balance and 2800 balance charged for mi revenue my Hdfc bank.

Dear sir my hdfc credit card till date i am not recived because courier Adress not mention in courier packet so he not delivered to me...

My name rakesh Kumar Rout.

Awb no-[protected]

Ph-[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32753
    Pending
    0
    Resolved
    18408
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information