[Resolved] HDFC Bank — Regarding converting salary account into saving account

ashwin12567

from Mumbai, Maharashtra

May 29, 2017

Address: 411037

My first company created my salary account in HDFC bank, so when i changed company and joined another company my new salary account opened,
Hdfc bank convert this salary account into saving account(without informing me or warning me)

after leaving company i never logged into my HDFC bank salary account, now it's showing me negative balance in my account

Where should i approach to close this without paying any ammount now?

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Jun 29, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

May 29, 2017

Updated by ashwin12567 contact number-[protected]

Verified Support

May 29, 2017

HDFC Bank Customer Care's response Dear Customer,
Please submit the account closure form (available on www.hdfcbank.com> Forms Center> Personal Banking) along-with Extended KYC annexure ( available on www.hdfcbank.com> Forms Center > Personal Banking > Extended KYC Annexure ) at any of our nearest Bank branches.

Kindly refer the below link for contact details of branch :

http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch/all-facilities/gxissh3j

Addressing your concern we wish to clarify that Combined closure form is a common form which is required to fill in by an account holder incase he holds more than a single product with the Bank.

By filling this form our customers can close all other accounts/products and delink the same along with Savings account held with the bank. For ex : ISA account/ Depository account / Credit card etc.

You will need to tick the relevant boxes mentioned on the form.

This application must be signed by all Joint Holders where the account is held jointly in the same order of names as appearing on the account or by sole holder in case of sole ownership account to be closed. In case the account is in debit balance, please fund the account to the extent of the over-dues together with interest, before submission of application for closure.

In case the account is dormant, please submit a letter at the branch for activation of your account. Your account closure request can be processed only post activation of your account.

We regret that we are unable to process the request for account closure received through PhoneBanking, NetBanking, e-mail, scanned or faxed copy for security and authentication purposes. In case you are unable to visit the branch, you can send the account closure application to the branch by postal service or courier.

We also request you to destroy or surrender the cheque book and Debit Card at the time of account closure.

We look forward to opportunities to serve you in the future.

-Anay
HDFC Bank Assistance