[Resolved] HDFC Bank — regarding credit card auto debit

Sagar Bhise

from Mumbai, Maharashtra

Aug 24, 2017

Address: Pune, Maharashtra, 411011

Website: www.hdfcbank.com/personal/products/cards/credit_cards

Hi sir,

I applied for a personal loan in a hdfc bank and got it but after few days my documents was illegally used for generating credit card without my prior knowledge. (Without my permission)

Even they started auto debited some amount for pay online bills of my mobile number.

I want to close this this credit card, you can call me on +91 [protected] for further help.

Otherwise i will complaint to concern authority for using my confidential documents without my permission.

Please take immediate actions.

My credit card application number:[protected]w2

Thanks
Sagar bhise
+91 [protected]

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Sep 28, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Aug 23, 2017

Kartik Hallikeri's response The bank is taking unneccessary amount in the name of GST.

Verified Support

Aug 28, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance

Aug 28, 2017

Updated by Sagar Bhise Ok, I will re complaint if not get response.

Sep 28, 2017

Updated by Sagar Bhise Got Reply,

"We wish to clarify that your HDFC Bank Master Platinum Money back credit card was processed during July 2017 basis your duly signed application and Most Important Document (MID), detailing the applicable fee structure including the annual membership fee and the renewal fee apart from the salient product features."

It Means the HDFC agents makes a wrong commitments.

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Comments

Kartik Hallikeri

from Bengaluru, Karnataka

Aug 25, 2017

Beacuse of GST name bank cut my 708rs. every month gst deducted like this only. GST rule is not like. kindly resolve this or i will take serious action.