[Resolved]  HDFC Bank — Regarding credit card

Address: Kolkata, West Bengal, 700090

My self Durgesh Tiwari and my register mobile number is [protected] i am facing problem with promotional call which is doing from HDFC Bank for some Security feature activation on CC.
I am so many time defuse the call and also says strictly it is not required for me and also doing complaint to phone banking number regarding same and as well as through mail.
i have already activate DND on my number but they have call me on my office landline i am very disappointed.
Today i have receive a call from this no [protected] again and i have to says there customer care it is not required and i do not want to take this service but they says it is mandatory and it is charged in next billing cycle and also doing misbehave with me.
if it is charged in my next billing cycle than i am not paying any thing and also surrender the card as well as and going to consumer court.
kindly stopped doing all type of call if you want to use your card and your services, other wise i have close all type of relation with HDFC Bank like saving account current account as well as Credit card and shift with other bank.
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May 24, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2017
HDFC Bank Customer Care's response
Dear Customer,

Request you to write to [protected]@hdfcbank.com along with the number on which u have received the calls & from which number, date & time of call and ur contact dtls. Please mention Ref ID- TTU[protected] in the subject line for me to track ur mail & assist you better.

-Bejoy
HDFC Bank Customer Assistance
 
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