[Resolved]  HDFC Bank — regarding credit card

I have lost my credit card some months before and same i have informed to hdfc credit card department they asked me to clear outstanding then i have cleared the same and informed them to close the card but still there is no any response from hdfc. Day by day they are charging on that stolen cc and sending statements to me to pay the amount this is ridiculous. I won’t pay whatever they charged on that stolen cc this is only because of hdfc team if any issues they can check recorded calls of [protected].

Account holder name : m bharath
Account number: [protected]
Cc number : 9466 (Last 4 numbers these 4numbers only i remembered)
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Aug 7, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 14, 2020
HDFC Bank Customer Care's response
Dear Customer,

We wish to inform you that in the event of non-receipt of payment, delayed payment or payment less than the total minimum amount due the applicable charges would be levied to the card account. You will appreciate that the bank charges levied are legitimate and in accordance with the Schedule of Charges shared along with the Most Important Terms & Conditions. Hence, we request you to effect payment towards the total amount due within the payment due date to avoid levy of bank charges. You may refer to the below link for details of the same. https://bit.ly/2Z4t9QD

-Zubin
HDFC Bank Customer Assistance
 
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