[Resolved] HDFC Bank — regarding credit card money was debited from my card

Annamalai B

Sep 8, 2017

Address: Chennai, Tamil Nadu

Actually i didn't receive my credit card. But 2499 rupees has been debited from my card without activation using otp by me i checked through net banking. Kindly take necessary steps as soon as possible.
Name - annamalai b
Credit card last four digit no-9148
Mob no-[protected]
[protected]@gmail.com
Yesterday i received the call regarding payment of due they told to pay or else 500 rupees will be additionally added with your due amount. I told i didn't receive my card they told we will check and call you in 5 min. But i didn't receive the call again. Please do the favor.

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Oct 26, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2017

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected]

-Bejoy
HDFC Bank Customer Assistance