HDFC Bank — Regarding double deduction for single transaction

My Hdfc bank Wallet Id is [protected]. I have been charged twice for single transaction ( by cash and fastag both) on 4 august 2020 on agra Lucknow expressway of rs 595. I have email same complaint to [protected]@hdfcbank.com 6 times with attached receipt of cash with Rc and vehicle image
And complaint 20 times on toll free number but no action have been taken yet. Kindly refund my rs 595.my n mobile number is [protected] and my name is sankalp Srivastava
My vehicle Number is RJ45CH4904.