[Resolved] HDFC Bank — Regarding excess billing OF CREDIT CARD

siva1007

Aug 18, 2020

Address: door no 4-150/1, F1 VS MANU RESIDENCY, NETAJI NAGAR , GOLLAPUDI, VIJAYAWADA

I am one of the credit card holder of HDF bank, I have purchased a SAMSUNG mobile with HDFC CREDIT card under the EMI policy.
But bill was generated including the mobile price even though I purchased the mobile under the EMI POLICY . so many times I made calls to customer
care but they did not respond to my calls
my name is D SIVAKUMAR AND
MY CARD NUMBER IS [protected]
MY mobile number is [protected]

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Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2020

HDFC Bank Customer Care's response Dear Customer,

With regard to your query regarding your credit card please feel free to contact our Phone Banking officers at any of our 24 hour Phone Banking numbers mentioned in the below URL and the extension mentioned for your kind reference. https://bit.ly/318F0hy and dial 131 then validate credit card number with PIN and then choose the options required as per your concern and follow the IVR.

-Nadia
HDFC Bank Customer Assistance.