HDFC Bank — Regarding gold loan

Address: Gautam Buddh Nagar, Uttar Pradesh, 201308

Website: hdfc bank

I had taken a gold loan from hdfc in 2015.I have a 12 year old saving account with hdfc with good transaction details.At the time of taking gold loan i had sighn the auto debit form for taking the interest every month on 1st, which they had been doing in 2015 till jan 2016.Feb 2016 i received call that i did not pay interest so i told the bank person that it is by auto debit every month.So he said pls come to bank and write application to withdraw interest .And i wrote the application to withdraw interest.Now again in april i received call again that i did not pay interest.So i asked the customer care pls withdraw by auto debit as usual you have been doing in last.Since i have given the instructions.As there is enough of money lying in the account.Today i received final notice letter dated 7th april nd received in 21st april that we have the rights to sell your jewellery as you did not pay the interest and dues.I request the forum to take a serious action for the harrassment and torchure i went through after reading the notice.Serious action should be taken regarding this.