HDFC Bank — Regarding hdfc credit card [protected]

Ramel Singh

from Pune, Maharashtra

Feb 23, 2016

Address: Kangra, Himachal Pradesh, 176103

Hello, I am using HDFc credit card from the last 2-3 year but this time in my last month statement January 2016 they added Rs 2862 as a membership renewal fee. While offering this card to me no one told about his hidden charges. As I already do follow up this customer representative but they are not agree for reverse this amount. Before this card I am having the same HDFC card but for that they are charging 400-500 Rs yearly that is nominal but this time I am shocked, due to expiry of my last credit card in Jan 2015 they offer/issue me this card on Jan 2015. Its very bad experience this time.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Mar 2, 2016

Verified Support

Dear Customer,
We are fully sensitised to your query raised with regard to your credit card and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, The reference number for this interaction is [protected].

-Anay
HDFC Bank Assistance