[Resolved]  HDFC Bank — regarding lifetime free credit card

DATE: 24/11/203
Description:I am Abhishray wadhwa. Last year in the month of October or November I received a call from your sales team regarding a credit card. They mentioned you are eligible for life lifetime free card. Kindly register for it. I asked them multiple times are you sure about that? As i don't want to pay any credit card fees they said yes sir it is life time free card.
Then in month of April i was seeing and outstanding Bill of RS.2950 of which i raised a lot of complaint RS. 2500 got refunded and RS. 450 was still pending i was also told that there would not be any late fee as you dont need to pay this amount in response to one of my complaint but i received late fee of RS590 so now i can see an outstanding bill of RS.1040 rupees. When I contacted customer care they said there would be any return for GST. You have to pay the GST and Late fee of the amount which should not be there in the first place.

Kindly look into this matter
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Jun 14, 2024
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
 
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