[Resolved] HDFC Bank — regarding maintaining minimum balance

dddubey

from Patiala, Punjab

Address:

TOWER A, GF-02, GLOBAL BUSINESS PARK, M.G. ROAD, GURUGRAM, HARYANA 122002, Gurgaon, Haryana, 122002

My salary account gets converted into saving account without information and minimum balance not maintained in account due to this from 25/04/2017 (Approx) year on every month charges applied. No information shared with me regarding account type conversion and charges applied.in that account i have never done any single transaction than how they charged. If i am not using that account then they need to close my account but still, you have not closed my account. I request you to clear my all charges and let me use that account.

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Oct 27, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 24, 2019

HDFC Bank Customer Care's response Dear Customer,

We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance required to be maintained is Rs. 10000/-.

The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank.

In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the web site of the Bank.

Please visit for Terms and conditions: https://bit.ly/2JgzzR7
Hence you need to maintain the Average Monthly Balance.

Request you to visit the nearest branch for further assistance. Please visit the following link for the address of our branches and ATMs

https://bit.ly/2Hqff0y

-Nadia
HDFC Bank Customer Assistance