[Resolved] HDFC Bank — regarding mobile number

Prashant Madkaikar

Sep 16, 2017

Website: www.consumercomplaints.in/new_complaint/#moveerrors

I am using HDFC bank facilities from last 4 years. Currently i am not working in India and my Indian which was updated with bank is also not working even HDFC blocked my debit card services don't know why. My wife went to India and she visited HDFC branch regarding the same issue and was suppose to join her name with the same account got the replied from officer that is not possible without customer sign. I called and check with customer care same answer. I am facing too many difficulties because all the OTP is going on my old number. Please advise how to do it.

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Oct 18, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2017

HDFC Bank Customer Care's response Dear Customer,

I understand the inconvenience.Please share your Account No. with contact info & the issue on [protected]@hdfcbank.com Mention this Ref No. TTU[protected] in the subject of your mail so it'll help me track your e-mail.

-Bejoy
HDFC Bank Customer Assistance