[Resolved] HDFC Bank — regarding money exchange rate

Ankur@kgmu

from Mumbai, Maharashtra

Address:

H. No. 441RN/488 rastogi Nagar balganj Lucknow, Lucknow, Uttar Pradesh, 226003

I took euros @83.50rs on 8th august 2019 from hdfc chowk branch lucknow it was told by miss darshita who is a worker in the above said branch that the exchange rate was 83rs, but when i went to same branch for exchange of remaining euros it was told me that money to be returned on the basis of exchange which was never more than 80rs. Exchange rate for euro was 79rs on 8th august 2019. Now what can i do?? So kindly take necessary step.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Nov 24, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2019

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the branch details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Manoj
HDFC Bank Customer Assistance