[Resolved]  HDFC Bank — Regarding my Failed transaction on 8th june 2017 for issuing online permit for rohtang pass

Address: Chennai, Tamil Nadu, 600032
Website: admis.hp.nic.in/ngtkullu

Hi,

I have made an online transaction using HDFC debit card to issue online permit for
Rohtang pass on 8th of June from website http://admis.hp.nic.in/ngtkullu/

An amount of 550 was deducted from my account but immediately after that server got crashed
So i was not able to issue online permit that day.

below i have mentioned my transition details and my HDFC account detail:

DC KULLU CUM CHA POS DEBIT
Date:- 08 Jun 2017
Withdrawl :-550
Name :-Utkarsh Pandey

It has been more then 3 week but still my money is not refunded to my account.
Could you please investigate into this and provide some status.

Regards,
Utkarsh
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2017
Complaint marked as Resolved 
I request you to share your complete concern, account, debit card and registered contact details to [email protected] with ref ID- TTU-170717-07 in the subject line. Will assist you better. From this mail i shared my details and my issue got resolved quickly Thanks to this 3rd party platform which is not biased to anyone and help us to achieve justice
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, account, debit card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
 
1 Comment

Comments

It has been more then 1 month i haven't received any update from HDFC neither i received any response of my mail s
My customer ID is 72102238.
HDFC BRANCH:-OLYMPIA TECH PARK GUINDY
District:- CHENNAI
IFSC Code :-HDFC0002405

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32756
    Pending
    0
    Resolved
    18408
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information