HDFC Bank — Regarding on final settlement and experience certificate

Hi i'm monika m n an ex employee of hdfc bank ltd, in 06/05/2020 i have reliefrom my company it has been more than 60 days but still i haven't received my fnf settlement and experience certificate and my pf and even i wrote a mail to the exit. [protected]@hdfcbank.com, pad. [protected]@hdfcbank.com but still now i didnt receive a proper response so plz check about it and do the needful