[Resolved] HDFC Bank — regarding phone number change

kskapkoti

from Delhi, Delhi

Sep 11, 2017

Address: New Delhi, Delhi, 110015

Website: please change my credit mobile number

My name kamal singh. My mail id is [protected]@gmail.com my last your digit credit card no. 1363. I submitted form for change mobile number. My old mobile number is [protected]. But now update my new number my mobile number is [protected]. Reason loss my mobile number. I contacted to hdfc credit card customer care but they rejected my request and suggest me for again resubmit mobile no. Change form. It's not my mistake. Please update my correct mobile number otherwise i will not pay credit card payment. Hdfc is worst bank.

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Oct 13, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2017

HDFC Bank Customer Care's response Dear Customer,

We request you to confirm the date of submission of your request for change in mobile number, also provide us with the courier details such as date of courier, airway bill number and courier name to enable us assist you further in this regard.

-Bejoy
HDFC Bank Customer Assistance