[Resolved] HDFC Bank — regarding the cheating techniques of hdfc bank.4893*9002

Sourav Pathak

from Tumkur, Karnataka

Nov 20, 2017

Address: Kolkata, West Bengal

Website: Www.consumercomplaints.in

Dear team
I am really shocked about the services of hdfc credit card. I am using the card since last year but recently i am facing some bad impression.
Initial my limit was 30000.
Everymonth before due date i am paying good with extra amount. But previous month thay have reduced my credit card limit 30k24k... How can be possible...?
And after that they are taking a lot of charges absurdly contious.
I request them a lot of times but did not get any satisfied reply from them.
So i request consumer care team to do needful for me and please take a strong step against the hdfc credit card team.
Sourav pathak
[protected]

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Jan 8, 2018

Complaint marked as Resolved

I am going to take a legal action against your company about your cheating.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2017

HDFC Bank Customer Care's response Dear Customer,
Dear Mr.Pathak, At the outset, it is concerning to note that you have been inconvenienced regarding the credit limit reduced on the card account. We take this opportunity to clarify that, the credit limit on your card account has been revised with effect from 27/09/2017 basis the credit limit assessment which is periodically done by the bank as per internal parameters / guidelines on card usage. We wish to clarify that we are currently unable to review the credit limit assigned on your card. We wish to assure you that the limit assigned on the credit card is reviewed periodically based on usage and payment pattern on the card account. We kindly request you to use the credit card and provide us with many more opportunities to serve you better.

-Manoj
HDFC Bank Customer Assistance

Nov 21, 2017

Updated by Sourav Pathak Thanks for the reply.
But i am not satisfied with your reply.U have given a credit card that means it is not that any time you will do anything...!
If have to to given the time line to pay the amount..But you did it suddenly.Which is not ok..After that for that sudden amount you have taken also overlimit chages...!
is it not a cheating...?...

Nov 21, 2017

Updated by Sourav Pathak For suddenly reduce limit you also taken a overlimit charges...And a lot of charges which is not legal

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Comments

B.N. Rao

from Nattam, Tamil Nadu

Nov 21, 2017

Sir
. my name is D. balanageswararao your hdfc. account no.[protected].my credit card no.8046 my card is broken already de register please reissue

abhishekjnv03

from Mumbai, Maharashtra

Nov 21, 2017

I have ordered a debit card a few days back after my card was hitlisted. But i haven't recieved any update on the status when i will get that debit card
Account no - [protected]

Kasid Kanen

from Vijayawada, Andhra Pradesh

Nov 21, 2017

My name is kasid and I have a salary account with HDFC and they are deducted 1300 above from my account without my permission, I want answers, answer me on [protected]

ahmadraza445

from Tral, Jammu and Kashmir

Nov 21, 2017

Why is the GST deduction from my saving account every quarter?

The reference for JUL-SEP is shown below. Please help.

INST-ALERT CHG INC GST JUL-SEP2017-MIR[protected]