[Resolved] HDFC Bank — regarding the waiver of credit card fcy charges

yashavi

from Hyderabad, Telangana

Jul 31, 2017

Address: Hyderabad, Andhra Pradesh, 500013

We had already made a complaint on[protected] and the complaint no is [protected] but after few days when we made a call to customer care they told that it is not complaint no and again registered the complaint and the no is [protected] but when we had seen on online for status it is showing that it is not a complaint no and no status shown so early action may be taken as we have to pay the bill by[protected] or can we pay the amount after the complaint is settled.

S. Brahmaiah
[protected]
Cc. No.[protected]

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Sep 1, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. You may write to us at: [protected]@hdfcbank.com and we shall assist you.The reference number for this interaction is [protected].

-Anay
HDFC Bank Customer Assistance