[Resolved] HDFC Bank — regarding transaction of 10k

govardhani c

from Mumbai, Maharashtra

Address:

Chennai, Tamil Nadu

I have transferred 10000 rs to my friend mobile number in payzapp, where he don't have the payzapp. My money got deducted from my credit card and my friend also not received the money. I don't where it got stuck. I tried reaching payzapp customer care but no response from their end if i tried reaching out hdfc bank customer care they are telling to reach payzapp customer care, now where to go if they have not received the complaint. Please resolve this issue.

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Nov 26, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2019

HDFC Bank Customer Care's response Dear Customer,

We'll look into that for you. Please provide your registered contact details and transaction details at the below given link: http://bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it. We'll sort this out for you.

Anay
HDFC Bank Consumer Assistance