[Resolved]  HDFC Bank — rejecting my application after 20 days

Address: 560043

Dear Sir/Madam,
Subject : Your Credit Card application reference no. [protected]S2
Thank you for your interest in HDFC Bank Credit Card.

We wish to inform you that your application has been considered in line with the Bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes ( which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the Bank.

Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability.

We would be pleased to provide any other assistance/service that you may require.

Thank you once again.

This was the mail i got. I wonder other bank had approved with same document and got good credit limit. My cibil score is 876 and even from hdfc i got 125000 pre approved loan for consumers product. I dont know in what basis they rejected my loan. Its really annoying after long process they rejected my application. No reply still now regarding why my application was rejected.
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Mar 21, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2018
HDFC Bank Customer Care's response
Dear Customer,

we have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 12 working days.The reference number for this interaction is [protected]

-Manoj
HDFC Bank Customer Assistance
 
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