[Resolved] HDFC Bank — rejection of credit card application

Tilaksnayak

Nov 27, 2017

Address: Hyderabad, Andhra Pradesh, 500089

Application reference number: [protected]s3

Though i met all the eligibility criteria and the verification of my rented residence was also successfully completed i see no reason for rejection of my application.

The rejection affects my cibil score adversely and i demand an explanation from hdfc bank. I have previously held credit cards from sbi as well and my cibil score is 816.

Care to explain on what basis you rejected my application?

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Jan 6, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2017

HDFC Bank Customer Care's response Dear Customer,

we are fully sensitized to the comments expressed with regard to your credit card application and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

-Manoj
HDFC Bank Customer Assistance