[Resolved] HDFC Bank — related to credit card payment.

Yogesh Parihar

from Mumbai, Maharashtra

Nov 13, 2017

Address: Mumbai City, Maharashtra, 400004

Ref: hdfc bank creditcard # 524181xxxxxx8632. This is with reference to your cheque payment made towards the above mentioned card number vide cheque # 30329 for rs. 23493.68 dated 02-11-17 drawn on dmk.

As per the email received it shows that hdfc is not able to process my cheque payment on 10 nov.2017.
I would like to inform you that i have deposited chq on 6 th of nov.in goldeol branch in mumbai and if there was any difference in words and figure amount than the bank should have informed me by mail on the same day.
Hdfc bank did not followed up properly and informed me late on 10th of november whereas in 3 days any of the status of the chq would have been received to me by my bank. Afterall they did not deposited the cheque itself and now i have been charged the late fee.
As soon as i received the mail for cheque been not be able to processed i immediately deposited cash in atm for card payment.
So please waive off the late fee and it it is not poaaible to do so than i would like to withdraw your credit card service from today itself.
You can send me the balance payable by me with summary of debits and credits.

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Dec 14, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2017

HDFC Bank Customer Care's response Dear Mr. Parihar,

we are fully sensitized to the comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance

Dec 01, 2017

Updated by Yogesh Parihar As per my earlier complaint regarding deduction of chq return charges by hdfc for my credit card no.[protected] was revised by hdfc bank but on the contrary they levied extra charges as finance charges to the amount of 918.25 paise which is at all not acceptable.
I contacted hdfc toll free no but they told do whatever you like but you will have to pay the finance charges.so this according to me is very regrettable .Hdfc is looting their customers by levying here n there charges.
So please do the needful.

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Comments

Vignedh

from Nattam, Tamil Nadu

Nov 13, 2017

I sir My name is vigneshkumar. My apply for Hdfc credit card application full compilt. And delivery for 2 day SMS for your site but credit card was not delivered. My site so ple send tracking delivery status. Call([protected])

Amarjit Rajput

from Parasia, Madhya Pradesh

Nov 13, 2017

I m buying a policy your bank hdfc eego
6.11.2016
March 14.2017 my accident but your company not claim provide me and your bank agentnot support me forclaim

vishal hazarika

from Delhi, Delhi

Nov 13, 2017

Dear Sir/Madam,

I have forgot my Credit card PIN. So Please send me credit card PIN on my registered mobile no. or email ID.

Kind regards,
Vishal hazarika

SHUBHAM GANGJI

from Solapur, Maharashtra

Nov 13, 2017

Respected Sir/Mam,
This is Shubham Gangji worked in the HDFC securities for 6 months so and I have given proper reginication in the office of HDFC securities. so please update me this issue as soon as possible...
Regards
Shubham Gangji
[protected]
[protected]@gmail.com