[Resolved]  HDFC Bank — release of funds

Address: 400615

— forwarded message —
From: "sushmita dey"
Date: 9 nov 2017 3:00 pm
Subject: release of funds
To:,
Cc:

Hi,

My bank account is freezed i cant use my funds in my savings account. I was told that i will be able to use my funds once i pay the minimum amount in my credit card. I somehow arranged and did that.. Before crediting the money in the credit card account i called multiple times and i was told that my account will be released within 24 hrs then another one said 48hrs. I called cust service and credit card dept both confirmed the same by saying that.. Now that i have credited money in credit card, my account is still on hold.. I have all the call recordings to prove that. A huge amount of money is still on hold and i need that for medical reasons. Different ppl are saying diff things.. Your team is not trained enough to give the right info. Now when i call hdfc today they say my funds will never be released and cc will be on permanent block. I dont know what to do where to go.. Your bank is full of # and is making my life worse day by day.. Really dont test my patience i will screw your lives if this is not solved... This guys matthew i suppose he is the manager even he is not answering my call he is disconnecting my calls [protected]. He does not have balls to speak. His phone is switched off now. Then this guy thiru i see he is the manager too even he is not talking to me simce 2 days he is saying that he will arrange a call back but no call has ever come to me
[protected] and moreover he disconnected my call.

I repeat myself again i need that money for medical reasons.. If its not solved i will take this to media and file a case against hdfc.. Its against my will if the money in my savings acc is credited to my credit card.

I want this to be solved now..
Take this as a serious matter..

Savings acc # [protected]
Credit card # [protected]
Cust id 66023491

Sushmita dey