[Resolved]  HDFC Bank — release of lien amount asap

Hi

Myself poulraj s

Customer id[protected]

I am facing financial crysis recently so i was unable to make any payment. I have appointed financial institute to make payment on my behalf.

I never missed paying bills on the past.

I had sent an official legal letter stating they are acting on my behalf as attorney. And that financial institute has sent legal letter to hdfc head office for my payment details to make payments.

From this month onwards they will make payments per aggrement.

Request you to release lieu amount which is placed on the above customer id asap.

Thanks in advance.
Poulraj s.
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Nov 2, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2019
HDFC Bank Customer Care's response
Dear Customer,

We request you to contact our Debt Management officers at[protected] with regard to your credit card outstanding or for any further clarifications.

-Nadia
HDFC Bank Customer Assistance
Verified Support
Sep 30, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance
Complaint comments 

Comments

Amount deducted from hdfc credit card account by One Assist MFEE Rs.1899 without any intimation. Please refund it and cancel the service.

Appreciate early response.

Please go through the attached file.

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