[Resolved] HDFC Bank — renewal membership fee" in money back credit card

aarv1991

from Mumbai, Maharashtra

Oct 24, 2017

Address: Ujjain, Madhya Pradesh, 456331

Website: www.HDFC.co.in

Hi,
My name arvind mourya i told a hdfc money back credit card [protected] since last 1year before. For your kind information when i was allotted this card i was informed by your employee that "this card is absolutely free and no charges to be paid to use this card"
I can see an unbilled amount of rs. 590.00 on my hdfc credit card account. What is this? Why i am being charged this.

Please remove it or let me know if you need any further information

Regards,
Arvind mourya

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Nov 24, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2017

HDFC Bank Customer Care's response Dear Customer,

we note that you have sought clarification with regard to your credit card account. In this regard, we request you to provide the Last four digit of your credit card, registered mobile number and e-mail id, to enable us to do the needful. You may write to us at: [protected]@hdfcbank.com and we shall assist you

-Bejoy
HDFC Bank Customer Assistance

Oct 29, 2017

Updated by aarv1991 card ending 6424
mobile number [protected]
email id: [protected]@gmail.com
please waive membership renual charges Rs 500/- and GST RS:90 TOTTAL:-590/-

Nov 14, 2017

Updated by aarv1991 my complain still pending please replay immideat