[Resolved] HDFC Bank — Repeated fraud done by hdfc payzapp. Money not credited in merchant account

rohit_ohlayan

from Delhi, Delhi

Jul 3, 2017

Address: New Delhi, Delhi, 110076

Using hdfc payzapp app i tried to recharge my tatasky account but twice i failed to recharge it and till date neither my money is refunded not iot is credited into tatasky a/c.

In past also it has happened multiple time and almost everytime i face issue. Even after 2 weeks i am know aware where my money is?

Attached are two screen shot of of hdfc payzapp where money is deducted.

+2 photos

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Aug 5, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2017

HDFC Bank Customer Care's response Dear Customer,

I would require a few details in order to check this from my end. Please share your registered contact details and transaction details on the below Link: http://bit.ly/2aJ9wGW. Our team will get back to you.

-Bejoy
HDFC Bank Customer Assistance

Jul 20, 2017

Updated by rohit_ohlayan Please contact me on +[protected]

Jul 20, 2017

Updated by rohit_ohlayan All transaction details are already shared and complaint number is LW53657 which registered on 10th July but you guys are so careless that even after repeated followup there is no update and I ahve lost my 400rs in this cheating.

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Comments

Dhanuraje

from Washim, Maharashtra

Jul 4, 2017

Myself Dhananjay bhoyar using Hdfc bank credit card from last 10 days and without any pre information payment 1299₹ has been deducted. I want all my amout refund as early as possible
My customer id[protected]
Mob no - [protected]

Vijay Kharb

from Delhi, Delhi

Jul 4, 2017

My claim no[protected] my policy no[protected] my claim not respons 7month please released my claim the server are not response

Rashmi Jakhotiya

from Chennai, Tamil Nadu

Jul 4, 2017

Hi, I need to know about the deductions made from my account. I have been charged:
1. DC INTL POS TXN MARKUP+ST[protected]Rs. 78.18
2. DC INTL POS TXN MARKUP+ST[protected]Rs.52.12
3. DEBIT CARD PUR ADJ DT[protected]Rs.7.50
4. DEBIT CARD PUR ADJ DT[protected]Rs.11.24

Please look into this.

makkena vijay krishna

Sep 5, 2017

My Name is Vijaya Krishna,

I Have been using payzapp since last 5months. I have tried to add money to Payzapp from ICICI Credit card on 1st Sep-17. 8000/- had been deducted from ICICI Credit Card. but it hadn't been added in payzapp. i have a transaction id. i have been trying to connect to Payzapp Customer Care, but customer care number is not working . i know that i cheated by HDFC . i will complaint in consumer court against HDFC for cheating to customers .