[Resolved] HDFC Bank — request for updating cibil as soon as possible

Tarun thakur311

from Adampur, Punjab

Sep 16, 2017

Address: Hisar, Haryana, 125001

Requested sir,
I have an credit card of your company and my credit card account no. Is [protected] i meet a serious accident and i have an serious injury on my left hand, and i lost my credit card details in that accident and can't paid money on time and that's why my cbill was lost, but now i paid total outstanding money in your bank, so you are requested to update my cbill as soon as possible and start my card also.
Yours sincerely,
Tarun kumar
Mob.[protected]

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Oct 19, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 18, 2017

HDFC Bank Customer Care's response Dear Customer,

We confirm the receipt of your payment to your credit card account on 16/09/2017. We take this opportunity to clarify that all Banks are required to provide their customer database to regulatory authorities periodically. All financial institutions governed by RBI guidelines update such information to CIBIL (Credit Information Bureau of India). This is done in the normal course of business. We assure you that your data will be updated in the Bureau within 45 working days.

-Bejoy
HDFC Bank Customer Assistance