[Resolved] HDFC Bank — requesting for refund amount

Prasanth Badisa

from Chennai, Tamil Nadu

Address:

Gopalan global axis, Bangalore, Karnataka, 560066

ALERT: You've spent Rs.12300.00 on CREDIT Card xx6201 at PayZapp Wallet Load on[protected]:18:45:38.
Money got deducted from hdfc credit card ..
But payzapp wallet got failed transcation..
Payzpp wallet not loaded money
Please slove this issue..

Funds Not added into PAYZAPP wallet, but my hdfc credit card amount was deducted . When money will reflect back into to the HDFC credit card . please try to slove ASAP.

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Nov 6, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Oct 02, 2019

Updated by Prasanth Badisa Please tell me update of my issue

Oct 05, 2019

Updated by Prasanth Badisa Please any update on my issue
i have conatct with HDFC customer but no response from them

Oct 05, 2019

Updated by Prasanth Badisa Still have facing these issue last 3 working days but problem not yet solved, please rasie a concern request to your side .
today i concern with HDFC branch bank, but they are also helpless regarding this credit card issue .

Verified Support

Oct 05, 2019

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance