[Resolved] HDFC Bank — reversal amount not credited on current statement balance

Arshdeep singh Gill

from Amritsar, Punjab

Feb 7, 2018

Address: Tarn Taran, Punjab, 143401

I have an active account with hdfc bank and a credit card maped on that account. Recently i had a transaction online at amazon.in and it got cancelled by the amazon and i received an sms saying that your transaction for hdfc bank credit card ending 5938 rupees 20216 has been reversed / credited to your account but i haven't got it credited on my card amount it is not reflecting on my account please help

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Mar 22, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2018

HDFC Bank Customer Care's response Hi Arshdeep,

We are fully sensitized to the comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance