HDFC Bank — Reversed transaction not credited

HDFC Bank — Reversed transaction not credited

A Arch@d from Mumbai, Maharashtra Aug 18, 2020

Three transaction of rs. 485.37, 602 and 698 was reversed by amazon 14th July 2020 but amount is not credited in my bank account. Transaction was done through hdfc debit card. Received the messages copied below from the bank on my registered mobile number but the amount is still not reflecting in my account. Ur transaction on HDFC Bank DEBIT/ATM Card ending 4248 for Rs. 485.37 has been credited/reversed by AMAZON on[protected]:14:05:31 Ur transaction on HDFC Bank DEBIT/ATM Card ending 4248 for Rs. 698.00 has been credited/reversed by AMAZON on[protected]:14:05:01 Ur transaction on HDFC Bank DEBIT/ATM Card ending 4248 for Rs. 602.00 has been credited/reversed by AMAZON on[protected]:05:21:19 I have attached a screenshots of the messages that i got from hdfc bank after the transaction was reversed, but the amount hasn't been credited yet. +2 photos Was this information helpful? No (1) Yes (2)
HDFC Bank customer support has been notified about the posted complaint. Verified Support Aug 19, 2020 HDFC Bank Customer Care's response Dear Customer, Sorry to hear about your experience. We'd like to help you resolve this at the earliest. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution. -Anay HDFC Bank Customer Assistance Aug 19, 2020 Updated by Arch@d The link you shared is not accepting 'TT[protected]' as a reference number. pls check the image attached. Also on the same link I sent a complaint on 21th of july mentioning all the transaction details and got an automated reply saying will get a response in 12-14 days but it's been a month and i haven't got any response (Image attached). Aug 24, 2020 Updated by Arch@d Awaiting the response.
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