HDFC Bank — Rewards points issue

Prakashst

Aug 28, 2020

Address: Pune

I hold diners hdfc credit card and been seeing that points are expiring every month from last 1 year, last time i was told this are old rewards points which was unused and hence lapsed but this seems to be continuing from last 1 years and more . HDFC customer care has never been satisfying in resolving the issue .

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2020

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Customer Assistance

Aug 30, 2020

Updated by Prakashst Why dont you provide me service request ref no, what is TT

Sep 05, 2020

Updated by Prakashst If you can reply to this then let me know .