[Resolved] HDFC Bank — rs 1130/ -was deducted but booking not done

braaz

from Noida, Uttar Pradesh

Jul 25, 2017

Address: Bathinda, Punjab, 151002

Website: www.irctc.co.in/eticketing/mainpage.jsf

Dear sir/madam

It happend second time, i was booking train from bathinda to new
Delhi. When i entered my debit card detail in hdfc payment gateway
And proceed then amount of rs 1130/-has been deducted from my account
But ticket was not booked.

I have opted lower birth.

So it request to you i need my my money back. Screen shot of massage
Is attached.

+2 photos

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Sep 11, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 28, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your card details, transaction details, screenshot of the msg and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance